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As required in the course outline, you have a term paper to develop describing an operations issue within a business unit that you know as an employee or as a customer. This assignment is a start at writing a term paper by outlining the topics in a presentation as an outline and then writing the details in a formal paper.
This week you are only responsible for a slide describing the organization, introducing a problem, and then constructing a problem statement in a question format. This is a rough publish so the takeaway is formulating a problem statement that you can use to write your paper. You are learning how to compose a problem statement so the instructor is expecting a rough publish and not a finished product.
The key to the assignment is to ensure that the problem being addressed is an operational issue and not strategic, or so large in scale that it would take years to address. Operations Management deals with the day-to-day processes of running efficiently so focus on something that can have measurable results on a short-term basis.
The Book is OM6. i only have a paperback copy.